The Challenge

The client had a healthcare portal that supports care coordination by providing structure for supporting the day-to-day activities of a transitional care team as well as insight for management as to how those activities translate into outcomes. The client was manually filtering the details for the individual patient and posting that over that portal and he was also inserting/updating the patient details manually.

Here, the challenge was to have the patient details from the different files. They had multiple instances to manage, so providing an individual process for each instance according to their conditions and requirements was a complex task. As per their requirements, we need to make patients eligible to insert/update the portal. Also, they wanted to see those day-to-day activities in the reports or file like, how many patients are admitted or discharged from any particular location, etc.